Installation – New system, upgrade, redesign, or “I’ve got an idea—can you create it?”
Production – I’ve got an event—let’s plan it, run it, and make it look amazing.
General Purchase – I’m looking to buy gear or get a quote on something.
Rental – I need gear for a bit—help me find the right setup.
Service Call – Something’s acting up… please come make it behave.
Item Repair – This used to work. Now it doesn’t. Can you revive it?
Other - None of the above fit